Hands On Charlotte, as an affiliate of the HandsOn Network, is excited to be working with Disney Parks as part of “Give A Day. Get A Disney Day!”, a nationwide effort to increase volunteerism by offering those who participate in service projects a free day at a Disney theme park. We’re hoping that hundreds of new volunteers take advantage of this generous offer by Disney to get active in the many great service opportunities that HOC organizes every month.

Below, we have listed many of the Frequently Asked Questions our potential volunteers may have about this program. If you don’t find the answer to your question below, please visit the website www.disneyparks.com, or call HOC at 704-333-7471.

Can volunteers only sign up for those service opportunities found on www.disneyparks.com?
Yes, volunteers MUST sign up for opportunities on www.disneyparks.com in order to participate in the program.

Can volunteers register on www.disneyparks.com, but sign up for an opportunity on another website as long as their attendance is verified?
Volunteers MUST register on www.disneyparks.com, and they MUST use www.disneyparks.com to either 1) find, or 2) register their qualifying opportunity.

Here’s how that works: Verifying organizations like Hands On Charlotte post volunteer opportunities online with Disney and these opportunities will be included in the search results on www.disneyparks.com. Alternatively, volunteers can contact verifying organizations directly to find qualifying volunteer opportunities.

If a volunteer contacts a verifying organization directly, one of two actions must occur when they find a qualifying opportunity:

1) the organization can post the opportunity on www.disneyparks.com and the volunteer must then sign up for it OR

2) volunteers must be directed back to www.disneyparks.com to sign-up for the program (if they haven’t already) and register that opportunity as a commitment they've made with the verifying organization.

Therefore, it’s possible that a volunteer could FIND an opportunity on another website, but they will have to arrange to participate for that opportunity through a verifying organization that they find on www.disneyparks.com AND either have that organization post the opportunity on www.disneyparks.com OR register it themselves on www.disneyparks.com.

What if the volunteer can’t find a qualifying opportunity on www.disneyparks.com?

Volunteers can contact any of the verifying organizations that are on www.disneyparks.com and arrange to volunteer with them and then sign-up in the manner described in the previous question. Volunteers can also encourage organizations to apply to become a verifying organization, and to list their volunteer opportunities directly in the Volunteer Opportunity Portal (http://vop.handsonnetwork.org) to make the sign-up process simpler for them.

Can groups of volunteers sign up?

Members of the same household (i.e., same address) can sign up to volunteer together on www.disneyparks.com. Other non-household groups must register individually and can sign up for the same volunteer opportunity is space allows.

Is it possible for a volunteer to sign up for an opportunity and we then run out of vouchers by the time they actually volunteer?

Once a volunteer registers and finds a qualifying opportunity on www.disneyparks.com, the volunteer will commit to serving. The voucher will be reserved for the volunteer at the time they commit to serving. After they serve and their attendance is verified, they will receive their voucher. Disney will track the reserved and distributed vouchers to ensure all qualifying volunteers receive their voucher.

How far in advance can volunteers sign up for a volunteer opportunity under the program?

Volunteers may sign up beginning January 1st. Volunteers cannot sign-up for a volunteer opportunity under the program that is more than 60 days in the future.

Will volunteers have to pay to sign up or participate in a service project?

No. Volunteers do not have to pay to sign up or participate in a service project in connection with the “Give A Day. Get A Disney Day.” program.

When does the “Give a Day. Get a Disney Day.” program end?

Ticket quantities for this program are limited. The program begins January 1, 2010 and continues until all tickets are distributed or December 15, 2010, whichever occurs first.

Who can participate?

Volunteers can participate in the program by completing service for an eligible volunteer opportunity in the United States, Puerto Rico or Canada. However, they must sign up for an eligible volunteer opportunity through www.disneyparks.com and only individuals
with a residence in the United States, Puerto Rico, or Canada can sign up on this site.

How often can a volunteer get a free ticket?

The program is limited to one ticket per person, regardless of the number of times they volunteer.

Are there age limits for volunteers?

This program is open to volunteers aged 6 and above, but different volunteer opportunities can have different minimum ages. Age limits are determined in collaboration with our partner agencies, based on what is safe and practical.

All minors under the age of 18 who are volunteering as part of the Disney promotion are required to attend volunteer opportunities with a parent or guardian, who will be able to sign any waivers we require.

Where should volunteers go for more information on the program?

Volunteers that have questions about the Give a Day. Get a Disney Day. program should be directed to www.disneyparks.com, where they will find access to FAQs, terms and conditions, and contact information for volunteer support.